Accessibility

Planning your visit

Before you arrive

Contacting us in advance gives our team the best opportunity to understand what you need and explain what may be possible.

It is helpful to tell us:

• The program or event you are attending.
• The date and time of your visit.
• Any mobility, sensory, communication or participation needs.
• Whether you will attend with a support person or service animal.
• The best way to contact you.

You only need to share information that is relevant to helping us support your visit.

Entering the building

Queen Street entrance

Please use the main entrance at 2181 Queen Street East. The entrance is step-free and equipped with automatic door operators.

Once inside:

1. A wayfinding sign with Braille is located to the left.
2. Turn right and continue down the hallway.
3. The elevator is located at the end of the hall.
4. Guest Services is located on the second floor.

Getting around the Sandbox

First floor

• Step-free entrance from Queen Street.
• Braille wayfinding sign near the entrance.
• Elevator access to the second and third floors.

Second floor

• Guest Services is located near the elevator.
• The floor is step-free.
• A universal accessible washroom is located toward the back of the lounge.
• The washroom includes an automatic door operator, accessible hardware, grab bars and a change table.
• Program rooms have sliding doors.
• Braille signage is provided on room signs.

Third floor

• Elevator access opens into the third-floor lounge area.
• The floor is step-free.
• A universal accessible washroom is available.
• Braille signage is provided on room signs.
• There is a slight curved transition at the entrance to some studios.

Participating in programs

Different ways to take part

We want guests to participate in ways that feel comfortable, respectful and meaningful.

Depending on the program, our team may be able to discuss support related to:

• Mobility and balance.
• Seated or adapted participation.
• Sensory sensitivities.
• Communication preferences.
• Learning or developmental needs.
• Additional instructions or orientation.
• Participation with a support person.

Available accommodations depend on the activity, room, instructor, group and type of support required. We will listen, explain what is possible and work with you to identify the best available option.

Sensory and communication information

Knowing what to expect can help

The Sandbox can be lively, particularly during camps, family programs and community events. Noise, lighting, room setup, group size and activity levels vary by program.

Before your visit, our team can help you understand:

• Typical group size.
• Noise and activity level.
• Room layout and seating.
• Program pace.
• Arrival and transition routines.
• Whether written or repeated instructions may be available.

Support persons and service animals

Coming with support

Support persons and service animals are welcome in accordance with applicable accessibility requirements.

Please contact us before registering so we can discuss space, program-specific considerations and whether any fees or arrangements apply.

Getting here

Location

Beaches Sandbox
2181 Queen Street East
Toronto, Ontario M4E 1E5

TTC

The centre is served by the 501 and 301 Queen streetcars and the 64 Main bus.

Parking

A Green P parking lot is located behind the building and is accessed from Lee Avenue. Street parking is also available nearby.

Questions, accommodations and feedback

Let’s plan together.

Not sure whether a program or space will work for you? A real person from the Beaches Sandbox team can help you understand the building, the program and the available options.

Phone: 416-928-0755
Email: info@beachessandbox.com

We may not be able to provide every accommodation in every program, but we will listen, respond honestly and work with you to find the best available path forward.